Event Manager

The Mansion Boutique Hotel Clark; Pampanga; On-site; PHP 400,000 - 700,000; Full time

Job summary

The Mansion Boutique Hotel Clark seeks an Events Manager to lead the planning and execution of corporate, social, and wedding events from inquiry to completion. You will partner with Sales, Front Office, Kitchen, and other departments to deliver exceptional service and maximize revenue.

You will meet clients to define requirements, prepare proposals and contracts, manage budgets, and coordinate with vendors to ensure flawless events while maintaining high standards of quality and guest

Qualifications

• Minimum 3–5 years of experience in event management, banquet operations, or hospitality, with at least 2 years in a supervisory or managerial role.
• Experience in hotels, resorts, or event venues is highly preferred.
• Bachelor's degree in Hospitality Management, Tourism, Business Administration, Marketing, Event Management, or a related field.

Responsibilities

• Plan, coordinate, and oversee all aspects of corporate, social, wedding, and special events from inquiry to completion.
• Meet with clients to understand event requirements, budgets, timelines, and expectations.
• Prepare event proposals, quotations, contracts, banquet event orders (BEOs), and other event documentation.
• Coordinate with internal departments to ensure smooth event operations.
• Conduct site inspections and venue tours for prospective clients.
• Manage event budgets and ensure profitability while maintaining quality standards.
• Source, negotiate, and coordinate with external vendors and suppliers.
• Supervise event setup, execution, and breakdown to meet client requirements.
• Resolve guest concerns and operational issues promptly during events.
• Monitor event timelines and ensure activities are completed on schedule.
• Build and maintain relationships with clients to encourage repeat business.
• Identify opportunities to increase event revenue through upselling and cross-selling hotel services.
• Monitor market trends to develop innovative event packages and promotions.
• Prepare event reports, revenue forecasts, and post-event evaluations.
• Ensure compliance with policies, health and safety regulations.

Skills

Event planning

Budget management

Vendor management

Communication

Leadership

Customer service

Negotiation

Microsoft Office

Hotel/event management systems

Education

Bachelor's degree in Hospitality Management, Tourism, Business Administration, Marketing, Event Management

Tools

Event management software

Job description

The Events Manager is responsible for planning, organizing, coordinating, and executing corporate, social, and special events while ensuring exceptional guest satisfaction and achieving revenue targets. This role serves as the primary point of contact for clients from the initial inquiry through post-event evaluation, working closely with all hotel departments to ensure seamless event execution and outstanding service delivery.

Key Responsibilities

• Plan, coordinate, and oversee all aspects of corporate, social, wedding, and special events from inquiry to completion.

• Meet with clients to understand event requirements, budgets, timelines, and expectations.

• Prepare event proposals, quotations, contracts, banquet event orders (BEOs), and other event documentation.

• Coordinate with internal departments such as Sales, Front Office, Housekeeping, Engineering, Kitchen, and Food & Beverage to ensure smooth event operations.

• Conduct site inspections and venue tours for prospective clients.

• Manage event budgets and ensure profitability while maintaining quality standards.

• Source, negotiate, and coordinate with external suppliers, decorators, entertainers, audiovisual providers, and other event vendors.

• Supervise event setup, execution, and breakdown to ensure all client requirements are met.

• Resolve guest concerns and operational issues promptly and professionally during events.

• Monitor event timelines and ensure activities are completed according to schedule.

• Build and maintain strong relationships with clients to encourage repeat business and referrals.

• Identify opportunities to increase event revenue through upselling and cross-selling of hotel services.

• Monitor market trends and competitor offerings to develop innovative event packages and promotions.

• Prepare event reports, revenue forecasts, and post-event evaluations.

• Ensure compliance with company policies, health and safety regulations, and service standards.

• Perform other duties assigned by management.

Qualifications

• Bachelor's degree in Hospitality Management, Tourism, Business Administration, Marketing, Event Management, or a related field.

• Minimum of 3-5 years of experience in event management, banquet operations, or hospitality, with at least 2 years in a supervisory or managerial role.

• Experience in hotels, resorts, or event venues is highly preferred.

Required Skills and Competencies

• Strong event planning and project management skills.

• Excellent communication, negotiation, and presentation abilities.

• Strong leadership and team management skills.

• Exceptional customer service and relationship management.

• Ability to manage multiple events simultaneously while meeting deadlines.

• Excellent organizational and time management skills.

• Strong budgeting and financial management abilities.

• Proficiency in Microsoft Office applications and hotel/event management systems.

• Strong problem-solving and decision-making skills.

• Ability to work under pressure and adapt to changing priorities.

• Flexible to work evenings, weekends, and holidays based on event schedules.

• High level of professionalism, attention to detail, and commitment to delivering exceptional guest experiences.