Evening Call-Out Coordinator - Plumbing & Electrical

Hammerjack Pty Ltd; Philippines; On-site; PHP 268,000 - 402,000; Full time

Benefits offered by this job

HMO with prescription coverage

SSS/PhilHealth/Pag-IBIG

13th-month pay

In-office swimming pool

CSR involvement

Scholarship programs

CO Academy for growth

Travel opportunities to US/UK/Austrlia

Paid holidays and Earned PTO

Wellness leave

CO Swag Bag

Flexible workplace

Job summary

Clark Outsourcing is seeking a Call-Out Coordinator to manage plumbing service requests, schedule engineers, and coordinate with clients, contractors, and internal teams.

This onsite role requires strong organization, clear communication, and the ability to prioritise urgent issues. You'll maintain records, support the maintenance team, and help streamline processes.

Join CO Fam and enjoy benefits like HMO, 13th month pay, and opportunities for growth.

Qualifications

• Experience in property maintenance, facilities management, or a similar coordination role (preferred).
• Proven ability to manage multiple requests and priorities.
• Excellent verbal and written communication.
• Proficient in MS Office.

Responsibilities

• Receive, log, and update plumbing and electrical call-outs; assess urgency; provide updates to engineers.
• Act as the first point of contact for call-out queries; inform clients of status and delays.
• Maintain accurate records of all work orders and ensure compliance documents are up to date.
• Assist maintenance team with general administrative tasks and process improvements.

Skills

Organisational skills

Multitasking

Verbal & written communication

Microsoft Office

Customer-focused

Proactive

Independent work

Problem solving

Team player

Tools

Microsoft Office

Job description

Clark Outsourcing is seeking a Call-Out Coordinator to manage plumbing service requests, schedule engineers, and coordinate with clients, contractors, and internal teams.

This onsite role requires strong organization, clear communication, and the ability to prioritise urgent issues. You'll maintain records, support the maintenance team, and help streamline processes.

Join CO Fam and enjoy benefits like HMO, 13th month pay, and opportunities for growth.