Evening Behavioral Health Front Desk & Intake Coordinator

Winning Assistants, Inc.; Philippines; Remote; PHP 433,000 - 519,000; Part time

Benefits offered by this job

Dedicated HR & Contractor Support Team

HIPAA & Cybersecurity Training + Cert.

VPN Access (Optional)

Top VA Performance Training

US Holidays off (client-approved)

SOP & Productivity Tools access

Performance-based incentives (optional

Job summary

Winning Assistants, Inc. seeks a Behavioral Health Front Desk & Patient Coordinator to support daily operations for a Pennsylvania behavioral health practice.

The role includes call handling, scheduling, and client intake via SimplePractice, with training provided. This is a part-time, remote position with evening hours aligned to 2:00 PM–6:00 PM EDT, Monday–Friday, and requires strong English communication and discretion.

Qualifications

• Experience in medical/behavioral health admin settings preferred.
• Experience as Medical Virtual Assistant or similar role preferred but not required.
• Experience with patient scheduling, phone handling, client intake, insurance verification, or EHR management preferred.
• Hands-on experience with SimplePractice is a strong advantage.
• Familiarity with provider credentialing is an advantage, training provided.
• Behavioral or mental health experience is preferred due to patient confidentiality.
• Comfort with learning new admin workflows and tools, including ChatGPT.
• No medical degree or active medical license required.

Responsibilities

• Handle calls and manage phone communications professionally.
• Schedule appointments and coordinate new client intake.
• Enter client data into SimplePractice and maintain records.
• Assist with credentialing and billing tasks as needed.
• Support grant applications and other administrative duties as requested.

Skills

Medical admin experience

SimplePractice

Phone handling

Communication skills

ChatGPT familiarity

Independent work

Tools

SimplePractice

ChatGPT

Job description

Winning Assistants, Inc. seeks a Behavioral Health Front Desk & Patient Coordinator to support daily operations for a Pennsylvania behavioral health practice.

The role includes call handling, scheduling, and client intake via SimplePractice, with training provided. This is a part-time, remote position with evening hours aligned to 2:00 PM–6:00 PM EDT, Monday–Friday, and requires strong English communication and discretion.