Ethical Tele-Collector: Growth, Benefits, 5-Day Week

ACOM CONSUMER FINANCE CORPORATION; Eastern Manila District; Vor Ort; PHP 279.000 - 446.000; Vollzeit

Benefits dieser Stelle

Competitive compensation package

Healthcare benefits

Career growth opportunities

Work-life balance (dayshift, 5-day)

Zusammenfassung

ACOM Consumer Finance Corporation is seeking dedicated individuals for our tele-collections team in Ortigas Center, Pasig City. You will conduct delinquent account collections via phone, SMS, and email, validate debtor information, and develop repayment plans aligned with customers' financial situations.

You will prepare reports on collection activities and ensure ethical call practices in line with company policies.

Qualifikationen

• Bachelor's degree in any course.
• Preferably with tele-collections experience in a financial institution.
• Knowledge of skip tracing and information validation.
• Familiar with ethical collection call strategies.
• Adept in using loan/collection software.
• Good communication skills, both written and verbal.
• Professional negotiation skills and ability to handle debt settlement discussions effectively.
• Must be willing to work in Ortigas Center, Pasig City.
• Can start immediately.

Aufgaben

• Conduct tele-collections from delinquent accounts using ethical collection strategies via phone calls, SMS, and emails.
• Perform skip tracing and information validation to locate and verify debtor details.
• Develop and maintain client relationships while encouraging repayment plans aligned with customers’ financial situations.
• Prepare reports on collection activities, delinquent account statuses, and progress updates.
• Ensure compliance with ethical call practices and company policies.

Kenntnisse

Tele-collections experience

Negotiation skills

Communication skills

Debt settlement discussions

Ethical collection practices

Skip tracing

Loans/collection software

Ausbildung

Bachelor's degree (any course)

Tools

Loan/collection software

Jobbeschreibung

ACOM Consumer Finance Corporation is seeking dedicated individuals for our tele-collections team in Ortigas Center, Pasig City. You will conduct delinquent account collections via phone, SMS, and email, validate debtor information, and develop repayment plans aligned with customers' financial situations.

You will prepare reports on collection activities and ensure ethical call practices in line with company policies.