ERP Support Engineer — Hybrid, Grow with Enterprise Tech

MicroSourcing; Quezon City; Hybrid; PHP 450,000 - 650,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Dependents coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing in Eastwood, Quezon City, is seeking an ERP Support Engineer for a hybrid, day-shift role. You will provide front-line ERP support, troubleshoot issues, and manage user relationships to maximize system value.

The role welcomes fresh graduates, with a Bachelor’s degree in CS/IT or related fields and a preference for certification in quality management or customer success. Healthcare and growth opportunities available.

Qualifications

• Bachelor's degree in CS/IT or related field.
• Fresh graduates encouraged to apply.
• Certification or training in quality management or customer success preferred.

Responsibilities

• Provide front-line technical support for ERP users.
• Manage troubleshooting and collect usage patterns.
• Identify risks and propose resolutions to maximize value.
• De-escalate difficult conversations and maintain customer relationships.
• Monitor progress on milestones and adapt to business realities.
• Continuously learn and apply new enterprise software practices.

Skills

Cognitive ability

Emotional intelligence

Analytical thinking

Proactive problem-solving

Adaptability

Communication

Education

Bachelor's degree in Programming, Computer Science, Information Technology, or related field

Job description

MicroSourcing in Eastwood, Quezon City, is seeking an ERP Support Engineer for a hybrid, day-shift role. You will provide front-line ERP support, troubleshoot issues, and manage user relationships to maximize system value.

The role welcomes fresh graduates, with a Bachelor’s degree in CS/IT or related fields and a preference for certification in quality management or customer success. Healthcare and growth opportunities available.