Epic Scheduling Specialist – Patient Access & Advocacy

Infinit-O; Pasay; On-site; PHP 402,000 - 536,000; Full time

Benefits offered by this job

Devices provided

Job summary

Infinit-O in Manila is seeking an experienced healthcare scheduling specialist to handle patient intake, complex scheduling, insurance verification, and financial counseling within a fast-paced environment.

The role requires 1–2 years of inbound healthcare scheduling experience, Epic Prelude (Registration) and Epic Cadence (Scheduling) proficiency, and strong medical terminology knowledge. Join a team committed to accuracy, patient care, and seamless operations.

Qualifications

• 1–2 years’ inbound healthcare patient scheduling experience.
• Proficiency with Epic Prelude (Registration) and Epic Cadence (Scheduling).
• Solid medical terminology knowledge and ICD-10/CPT basics.
• Excellent verbal and written communication under pressure.

Responsibilities

• Coordinate end-to-end patient intake and registration.
• Manage high-volume scheduling across clinical departments.
• Verify insurance eligibility and assist with authorizations.
• Provide financial counseling and explain out-of-pocket costs.
• Maintain accurate EHR data and merge duplicates.
• Advocate for patients with scheduling and care coordination.

Skills

Medical terminology

ICD-10/CPT coding

Communication skills

Tools

Epic Prelude (Registration)

Epic Cadence (Scheduling)

Job description

Infinit-O in Manila is seeking an experienced healthcare scheduling specialist to handle patient intake, complex scheduling, insurance verification, and financial counseling within a fast-paced environment.

The role requires 1–2 years of inbound healthcare scheduling experience, Epic Prelude (Registration) and Epic Cadence (Scheduling) proficiency, and strong medical terminology knowledge. Join a team committed to accuracy, patient care, and seamless operations.