Entry-Level Healthcare Support Specialist (Makati)

Optum, a UnitedHealth Group Company; Makati; Presencial; PHP 223.000 - 335.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation and benefits

Paid training and career development

Inclusive and supportive work环境

Gain valuable experience in the health

Be part of a team that positively upl

Descripción de la vacante

Optum, a UnitedHealth Group company, invites you to join as a Customer Service Representative in Makati on-site. You will assist members with benefits, eligibility, and inquiries, delivering empathetic and accurate support.

Whether a fresh graduate or seasoned professional, you will participate in paid training, advance your career in healthcare, and help people navigate their benefits while collaborating with care teams across the organization.

Formación

• Open to College Graduates, Undergraduates, SHS Graduates, and High School graduates.
• Willing to work onsite in Makati.
• Willing to work on shifting schedules, including weekends and holidays as needed.

Responsabilidades

• Respond to customer inquiries regarding healthcare benefits, eligibility, claims, and related concerns.
• Educate members on healthcare programs and benefit plan options.
• Assist customers in choosing quality care providers and maximizing their healthcare benefits.
• Schedule appointments and coordinate with internal teams and specialists when necessary.
• Provide accurate, timely, and effective resolutions to customer concerns.
• Deliver exceptional customer experiences through empathy, professionalism, and active listening.
• Help members, families, and healthcare providers gain confidence in the care and support we deliver.

Educación

College Graduates, Undergraduates, SHS Graduates, High School graduates

Descripción del empleo

Optum, a UnitedHealth Group company, invites you to join as a Customer Service Representative in Makati on-site. You will assist members with benefits, eligibility, and inquiries, delivering empathetic and accurate support.

Whether a fresh graduate or seasoned professional, you will participate in paid training, advance your career in healthcare, and help people navigate their benefits while collaborating with care teams across the organization.