Entry-Level Healthcare CSR—Onsite in Metro Manila

Work Avenue and Business Solutions Incorporated; Metro Manila; On-site; PHP 180,000 - 240,000; Full time

Job summary

Work Avenue and Business Solutions Incorporated is seeking enthusiastic Customer Service Representatives for our Healthcare Account in Metro Manila. You will assist customers with healthcare inquiries, appointments, and membership questions, maintaining confidentiality and accurate records.

No prior call center experience is required, making this a great opportunity for fresh graduates to start a career in BPO.

Qualifications

• Bachelor-level or equivalent is not required.
• Strong verbal and written English communication (B2 level).
• Basic computer navigation and accurate typing skills required.

Responsibilities

• Handle healthcare-related inquiries from customers.
• Assist with appointment scheduling and membership questions.
• Provide accurate information about services and benefits.
• Maintain customer information and document interactions accurately.
• Escalate complex issues to appropriate department.

Skills

English communication

Computer navigation

Typing skills

Customer-oriented

Education

High School Graduate or Senior High School Graduate

Job description

Work Avenue and Business Solutions Incorporated is seeking enthusiastic Customer Service Representatives for our Healthcare Account in Metro Manila. You will assist customers with healthcare inquiries, appointments, and membership questions, maintaining confidentiality and accurate records.

No prior call center experience is required, making this a great opportunity for fresh graduates to start a career in BPO.