Customer Service Representative (Healthcare Account) | Newbie Friendly

Telesys BPO; Las Piñas; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Diverse and inclusive workplace

Job summary

A customer service company in Metro Manila is seeking a dedicated Call Center Agent to join their Healthcare Account team. This role involves being the first point of contact for customers, handling inquiries, and resolving concerns while delivering exceptional service. Strong communication skills are essential, and previous experience in customer service is a plus. The position offers competitive salary, wellness programs, and opportunities for advancement in a supportive workplace.

Qualifications

• High School graduate, college level or degree is an advantage.
• Strong communication skills required, both written and verbal.
• Amenable to work in a fast-paced, high-volume environment.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns.
• Deliver top-tier service with every interaction.

Skills

Strong communication skills

Customer service experience

Education

High School graduate

Job description

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer

Position: Call Center Agent/CSR

Job Type: Full-Time | Shifting Schedule

Location: Within Metro Manila

We’re looking for dedicated and customer-focused individuals to join our team as CSR for the Healthcare Account. In this role, you’ll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.

What We Offer

• Competitive salary with performance-based incentives
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Requirements

• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays

Ready to Start?

Apply today and become part of a company that values customer care and employee growth. Join our team and start making an impact—one call at a time.