Customer Service Representative (Healthcare Account) | Newbie Friendly

Telesys BPO; Caloocan; Presencial; PHP 223.200 - 334.800; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary with performance-based incentives

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs

Exclusive employee discounts

Descripción de la vacante

Telesys BPO is hiring a full-time Call Center Agent/CSR in Metro Manila. You'll be the first point of contact for customers, addressing inquiries and resolving issues effectively. The role requires strong communication skills and the ability to thrive in a fast-paced environment. Benefits include competitive salaries, paid leave, and opportunities for career advancement. Open to applicants with varying levels of experience, apply today to join a supportive and inclusive workplace dedicated to customer care.

Formación

• High School graduate; college level or degree is an advantage.
• Strong written and verbal communication skills.
• Open to applicants with or without BPO experience.
• Customer service experience is a plus; training provided.
• Amenable to work shifting schedules, including nights.

Responsabilidades

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns.
• Deliver top-tier service with every interaction.

Conocimientos

Strong communication skills

Ability to work in a fast-paced environment

Customer service experience

Educación

High School graduate

Descripción del empleo

Job Description

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer

Position: Call Center Agent/CSR

Job Type: Full-Time | Shifting Schedule

Location: Within Metro Manila

We’re looking for dedicated and customer-focused individuals to join our team as CSR for the Healthcare Account. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.

What We Offer:

• Competitive salary with performance-based incentives
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Qualifications and Requirements:

• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays

Ready to Start?

Apply today and become part of a company that values customer care and employee growth. Join our team and start making an impact—one call at a time.