Healthcare CSR Agent — Onsite Manila, Growth & Perks

Telesys BPO; Manila; On-site; PHP 200,880 - 245,520; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Paid vacation

Paid sick leave

Career development

Wellness programs

Employee discounts

Diverse workplace

Job summary

Telesys BPO in Manila is seeking Call Center Agents for a Customer Service Representative role focused on healthcare accounts. Open to fresh graduates; no prior experience required. On-site position with shifting schedules and a fast-paced environment; training provided.

Competitive salary with incentives, paid vacation and sick leave, plus opportunities for promotion and career development in a supportive, diverse workplace.

Qualifications

• High School graduate (college level or degree is an advantage)
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays

Responsibilities

• Serve as the first point of contact for customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.
• Handle calls with professionalism and accuracy within healthcare account scope.
• Contribute to a positive customer experience by providing clear information and solutions.

Skills

Customer service

Communication skills

Adaptability

Education

High School graduate

College level or degree advantageous

Job description

Telesys BPO in Manila is seeking Call Center Agents for a Customer Service Representative role focused on healthcare accounts. Open to fresh graduates; no prior experience required. On-site position with shifting schedules and a fast-paced environment; training provided.

Competitive salary with incentives, paid vacation and sick leave, plus opportunities for promotion and career development in a supportive, diverse workplace.