Onsite Email & Chat Support Specialist | Weekends Off

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 26,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonus

13th Month Pay

Paid Training

Paid Time Off

Job summary

Caldwell Communications Consultancy Philippines is seeking an Email & Chat Online Assistant to support customers on-site in Quezon City. No prior experience required; high school graduates and fresh grads are welcome to apply, with opportunities to grow in voice or non-voice roles.

You will work full-time with a schedule that offers weekends off, receive health coverage from day one, paid training, monthly allowances, and performance bonuses.

Qualifications

• High school graduate or higher (college undergrads welcome).
• BPO experience is a plus but not required.

Responsibilities

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
• Maintain accurate and updated records in our internal system
• Ensure customer satisfaction by resolving issues professionally and efficiently
• Stay informed on company products, policies, and processes
• Collaborate with the team for continuous improvement and success

Education

High school graduate or higher

Job description

Caldwell Communications Consultancy Philippines is seeking an Email & Chat Online Assistant to support customers on-site in Quezon City. No prior experience required; high school graduates and fresh grads are welcome to apply, with opportunities to grow in voice or non-voice roles.

You will work full-time with a schedule that offers weekends off, receive health coverage from day one, paid training, monthly allowances, and performance bonuses.