Entry-Level Email and Chat Support Role for New Graduates

Caldwell Communications Consultancy Philippines; Mandaluyong; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Medical Reimbursement

Health Insurance

HMO

Job summary

A customer service consultancy is seeking to hire Email and Chat Support Associates in Mandaluyong. This entry-level, full-time role is ideal for fresh graduates, requiring assistance to customers through email and live chat without any phone calls. Comprehensive training will be provided. Benefits include medical reimbursement and health insurance. Ideal candidates should possess customer service and communication skills, and a high school diploma is necessary.

Qualifications

• Open to fresh graduates and experienced candidates.
• No previous experience required.
• Ability to work on-site in Mandaluyong.

Responsibilities

• Assist customers with inquiries via email and chat.
• Provide support for non-voice customer service.
• Participate in comprehensive training provided by the company.

Skills

Customer service skills

Communication skills

Time management

Education

High School Diploma or equivalent

Job description

Entry-Level Email and Chat Support Role for New Graduates

Caldwell Communications Consultancy Philippines

On-site - Mandaluyong Fresh Graduate/Student High/Senior High School Full-time

Chat

Job Description

We are currently hiring Email and Chat Support Associates for a non-voice customer service role. In this position, you will assist customers by handling inquiries through email and live chat platforms only—no phone calls are required. Comprehensive training will be provided, making this opportunity suitable for both fresh graduates and experienced candidates.

Benefits

Medical Reimbursement

Government Mandated Benefits

None listed.

Insurance Health & Wellness

Health Insurance, HMO

• Withholds your ID
• Requires you to provide a guarantee or collects property
• Forces you to invest or raise funds
• Collects illicit benefits
• Other illegal situations