Entry-Level Email & Chat Support – Fresh Grads Welcome

Caldwell Communications Consultancy Philippines; Mandaluyong; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Medical Reimbursement

Health Insurance

HMO

Job summary

A customer service consultancy is seeking to hire Email and Chat Support Associates in Mandaluyong. This entry-level, full-time role is ideal for fresh graduates, requiring assistance to customers through email and live chat without any phone calls. Comprehensive training will be provided. Benefits include medical reimbursement and health insurance. Ideal candidates should possess customer service and communication skills, and a high school diploma is necessary.

Qualifications

• Open to fresh graduates and experienced candidates.
• No previous experience required.
• Ability to work on-site in Mandaluyong.

Responsibilities

• Assist customers with inquiries via email and chat.
• Provide support for non-voice customer service.
• Participate in comprehensive training provided by the company.

Skills

Customer service skills

Communication skills

Time management

Education

High School Diploma or equivalent

Job description

A customer service consultancy is seeking to hire Email and Chat Support Associates in Mandaluyong. This entry-level, full-time role is ideal for fresh graduates, requiring assistance to customers through email and live chat without any phone calls. Comprehensive training will be provided. Benefits include medical reimbursement and health insurance. Ideal candidates should possess customer service and communication skills, and a high school diploma is necessary.