Email Chat Support Representative- Newbie Friendly

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Medical Reimbursement

Employee Recognition and Rewards

Government Mandated Benefits

Health Insurance, HMO

Job summary

A communication consultancy in the Philippines is looking for an Email Chat Support Representative. This full-time on-site position in Quezon City requires no prior experience and is suitable for high school graduates. Responsibilities include providing customer support through chat and email, maintaining data entry requirements, and coordinating information online. The role offers health insurance and government-mandated benefits.

Qualifications

• No experience required for this role in data entry and customer service.
• Must be able to communicate effectively via chat and email.
• Communicate with customers via web chat or email.

Responsibilities

• Provide customer support via chat and email.
• Maintain data entry requirements according to the procedures.
• Coordinate online with customers to provide or collect information.

Skills

Data entry

Chat support

Email support

Education

High/Senior High School

Tools

Web-based chat program

Job description

Email Chat Support Representative- Newbie Friendly

Caldwell Communications Consultancy Philippines

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Medical Reimbursement

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Responsibilities

• This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call centre) setting.
• Maintain data entry requirements by following data program techniques and procedures.
• Coordinate online with customers, either collecting or offering them information through a web-based chat program or via e-mail.

Working Location

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• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.

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