Entry-Level Customer Support Specialist

Qualfon Philippines; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Job summary

Qualfon Philippines is hiring for a customer service role in Cebu City. The position involves resolving customer issues, answering product questions, and creating accurate records of customer interactions. Minimum qualifications include a senior high school diploma and good English communication skills. The role offers training opportunities to enhance skills and provide exceptional customer service experiences. Join a company focused on creating job opportunities and positive experiences for employees and clients alike.

Qualifications

• Strong interpersonal and relationship-building skills.
• Good English communication skills (verbal and written).
• Basic knowledge in computer navigation and MS Office applications.

Responsibilities

• Resolve product or service problems by understanding customer issues.
• Determine and explain solutions to customers.
• Provide exceptional customer service experience.

Skills

Effective communication skills

Customer service orientation

Problem solving skills

Computer navigation skills

Active listening skills

Technology skills

Education

At least Sr. High School graduate or vocational degree

Job description

Qualfon Philippines is hiring for a customer service role in Cebu City. The position involves resolving customer issues, answering product questions, and creating accurate records of customer interactions. Minimum qualifications include a senior high school diploma and good English communication skills. The role offers training opportunities to enhance skills and provide exceptional customer service experiences. Join a company focused on creating job opportunities and positive experiences for employees and clients alike.