Entry-Level Customer Support Specialist

Concentrix; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service company located in Quezon City, Philippines, is seeking individuals for an entry-level position to assist customers with inquiries and provide effective solutions. Candidates should possess a Bachelor's degree and strong communication skills. Responsibilities include handling complaints, documenting interactions, and collaborating with team members to ensure high customer satisfaction. This position offers excellent opportunities for skill development in a fast-paced environment.

Qualifications

• Entry-level position; no prior experience required.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist customers with inquiries and provide solutions.
• Handle customer complaints professionally.
• Document interactions and maintain accurate records.
• Collaborate with team members for customer satisfaction.
• Stay updated on product knowledge for accurate customer information.

Skills

Strong communication skills

Interpersonal skills

Problem-solving skills

Attention to detail

Proficiency in customer service software

Education

Bachelor’s degree in a relevant field

Job description

A customer service company located in Quezon City, Philippines, is seeking individuals for an entry-level position to assist customers with inquiries and provide effective solutions. Candidates should possess a Bachelor's degree and strong communication skills. Responsibilities include handling complaints, documenting interactions, and collaborating with team members to ensure high customer satisfaction. This position offers excellent opportunities for skill development in a fast-paced environment.