Entry-Level Customer Service Associate — Inbound Calls Manila

Metacom Careers; Quezon City; On-site; PHP 240,000 - 300,000; Full time

Job summary

Metacom Careers in Manila is hiring a Customer Service Representative for a voice-based account. This onsite role provides a structured start for graduates seeking their first BPO opportunity. You will answer inbound calls, provide product and account information, and document interactions.

A college degree, good English, basic computer and typing skills, and a customer-first attitude help you succeed in a shifting schedule.

Qualifications

• Customer-first attitude and strong English communication.
• Basic computer and typing skills required.
• Willingness to work in a shifting schedule.

Responsibilities

• Answer inbound calls.
• Provide product and account information.
• Document interactions in the system.

Skills

Customer service

English proficiency

Education

College degree

Job description

Job Description:

Metacom Careers is hiring a Customer Service Representative for a voice-based account in Manila. This onsite role offers a structured start for graduates seeking their first BPO opportunity. You will answer inbound calls, provide product and account information, and document interactions. A college degree, good English, basic computer and typing skills, and a customer-first attitude help you succeed in a shifting schedule.