Entry-Level Customer Care Specialist | Paid Training & HMO

Metacom Careers; Pasig; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

HMO from Day 1

Paid training

Performance bonus

Paid leave credits

13th Month Pay

Employee recognition programs

Job summary

Metacom Careers is seeking a Customer Service Representative (CSR) for a voice-based account in Pasig. No call center experience is required, and paid training is provided. The role is full-time on-site with a shifting schedule, offering HMO from Day 1 and performance-related incentives.

Ideal for fresh graduates looking to start a BPO career, the position emphasizes structured training, customer-first service, and growth within the company. Educational background: College Graduate.

Qualifications

• College graduate with no call center experience required; paid training provided.
• Willing to work onsite in Pasig on a shifting schedule.
• Strong customer-first attitude and good listening skills.
• Proficient in basic computer and typing skills.

Responsibilities

• Answer inbound customer calls and respond to inquiries.
• Provide accurate product, service, and account information.
• Resolve customer concerns and complaints professionally.
• Process orders, requests, and account updates.
• Document interactions in the CRM.
• Meet quality, handle time, and productivity targets.

Skills

No experience required

Customer service

Basic computer skills

Good listening skills

Education

College Graduate

Job description

Metacom Careers is seeking a Customer Service Representative (CSR) for a voice-based account in Pasig. No call center experience is required, and paid training is provided. The role is full-time on-site with a shifting schedule, offering HMO from Day 1 and performance-related incentives.

Ideal for fresh graduates looking to start a BPO career, the position emphasizes structured training, customer-first service, and growth within the company. Educational background: College Graduate.