Onsite Telco Voice Support Specialist – Makati

Metacom Careers; Makati; On-site; PHP 268,000 - 312,000; Full time

Benefits offered by this job

Salary package

HMO from Day 1

Paid training

Paid leave credits

13th Month Pay

Job summary

Metacom Careers in Makati is hiring a Telco Account Representative for a full-time, onsite role. You will handle inbound customer calls, assist with billing and account concerns, and explain plans, products, and services.

Candidates should be college graduates with at least 6 months of BPO experience, strong English communication, basic computer and typing skills, and a willingness to work onsite with shifting schedules.

Qualifications

• College graduate.
• At least 6 months of BPO experience.
• Good English communication skills.
• Basic computer and typing skills.
• Willing to work onsite and shifting schedules.

Responsibilities

• Handle inbound customer calls.
• Assist with billing and account concerns.
• Explain plans, products, and services.
• Troubleshoot basic service issues.
• Document customer concerns and resolutions.

Skills

Good English communication skills

Basic computer and typing skills

Education

College graduate

Job description

Metacom Careers in Makati is hiring a Telco Account Representative for a full-time, onsite role. You will handle inbound customer calls, assist with billing and account concerns, and explain plans, products, and services.

Candidates should be college graduates with at least 6 months of BPO experience, strong English communication, basic computer and typing skills, and a willingness to work onsite with shifting schedules.