Entry-Level Customer Representative — Growth & Incentives

Neksjob Philippines; Philippines; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is hiring an Entry-Level Call Center Agent to support customers via phone, email, and chat. No experience is required; on-site role in Quezon City, with Senior High School or high school diploma accepted. Training will be provided.

You will handle inquiries, share product information, and troubleshoot issues while maintaining accurate customer records. Strong communication and basic computer skills are essential for success in this role.

Qualifications

• No exp required; on-site role in Quezon City.
• Strong communication and listening skills required.
• Basic computer skills and familiarity with handling inquiries.

Responsibilities

• Handle inbound calls, emails, and chats about accounts, products, and orders.
• Explain company policies and service options clearly to customers.
• Analyze and troubleshoot customer issues calmly and professionally.
• Resolve concerns promptly to allow first-contact resolution where possible.
• Maintain accurate records of all customer interactions and changes.

Skills

Communication

Active listening

Customer service

Computer basics

Education

Senior High School/High School

Job description

Neksjob Philippines is hiring an Entry-Level Call Center Agent to support customers via phone, email, and chat. No experience is required; on-site role in Quezon City, with Senior High School or high school diploma accepted. Training will be provided.

You will handle inquiries, share product information, and troubleshoot issues while maintaining accurate customer records. Strong communication and basic computer skills are essential for success in this role.