International Customer Support Agent - Entry Level

Neksjob Philippines; Makati; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary with international account premium

Comprehensive training and support

Job summary

Neksjob Philippines is hiring a Customer Service Representative in Makati. This on-site role requires a high school diploma or above, with no prior experience needed. You will handle inbound and outbound customer calls, assist with inquiries, and provide excellent service in English. Key responsibilities include resolving customer issues and documenting interactions. The position offers a competitive salary and comprehensive training. Ideal candidates should possess a positive attitude and basic computer skills.

Qualifications

• High school graduate or above.
• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.
• Fluent in English, both spoken and written.
• Experience in customer service is a plus.
• Strong problem-solving skills.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services.
• Resolve customer concerns efficiently and professionally.
• Document all interactions in the system.

Skills

Customer service experience

Positive attitude

Problem-solving skills

Basic computer skills

English language proficiency

Education

High school graduate or above

Job description

Neksjob Philippines is hiring a Customer Service Representative in Makati. This on-site role requires a high school diploma or above, with no prior experience needed. You will handle inbound and outbound customer calls, assist with inquiries, and provide excellent service in English. Key responsibilities include resolving customer issues and documenting interactions. The position offers a competitive salary and comprehensive training. Ideal candidates should possess a positive attitude and basic computer skills.