Entry Level Call Center Agent – Shs Grad/College Grad Welcome

Neksjob Philippines; Philippines; On-site; PHP 246,000 - 424,000; Full time

Benefits offered by this job

Equity incentives

Commission

Performance bonus

Incentives

Job summary

Neksjob Philippines in Makati is seeking an entry level Call Center Agent. This on-site role welcomes SHS and college grads, with no prior experience required. You will handle inquiries via phone, email, and chat, addressing product information and account details while providing patient, clear support.

Training is provided, with opportunities for professional growth and incentives. This full-time position emphasizes customer service excellence and effective issue resolution.

Qualifications

• No experience required; entry-level role.
• Excellent communication and listening skills.
• Basic computer skills.

Responsibilities

• Handle inbound calls, emails, and chats to assist customers.
• Provide product information and resolve inquiries.
• Troubleshoot issues and aim for first-contact resolution.
• Document interactions and update customer records.

Skills

Excellent communication

Active listening

Basic computer proficiency

Education

Senior High School graduate

College graduate welcome

Job description

Entry Level Call Center Agent - Shs Grad/College Grad Welcome

On-site - Makati No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Government Mandated Benefits

Professional Development

Job Training, Professional Development

Join our team as a Customer Service Representative! You'll assist customers through phone, email, and chat by addressing inquiries, providing product information, and resolving technical issues. We're looking for individuals with excellent communication and active listening skills, as well as basic computer proficiency.

Main Responsibilities

Manage inbound calls and assist customers with account details, product inquiries, and order updates.

Clearly communicate company policies, available services, and account options to customers.

Assess customer concerns and provide effective troubleshooting in a professional and composed manner.

Resolve issues efficiently, with a focus on achieving first-contact resolution.

Keep customer records updated and ensure all interactions and account changes are properly documented.

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