Entry Level Call Center Agent Hiring - Immediate Start

Neksjob Philippines; Philippines; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is seeking an Entry Level Call Center Agent to join our on-site team in Quezon City, Philippines. You will handle customer inquiries via phone, email, and chat, provide product information, and resolve technical issues with a focus on service excellence.

We value clear communication, strong listening skills, and basic computer proficiency. This is a full-time role with opportunities for recognition through rewards and incentives.

Qualifications

• On-site - Quezon City No Exp Required High/Senior High School Full-time
• Join our team as a Customer Service Representative! You’ll assist customers via phone, email, and chat by addressing inquiries, providing product information, and resolving technical issues.
• We’re looking for individuals with excellent communication skills, strong listening abilities, and basic computer proficiency.

Responsibilities

• Manage inbound calls and assist customers with account details, product inquiries, and order updates.
• Clearly communicate company policies, available services, and account options to customers.
• Assess customer concerns and provide effective troubleshooting in a professional and composed manner.
• Resolve issues efficiently, with a focus on achieving first-contact resolution.
• Keep customer records updated and ensure all interactions and account changes are properly documented.

Skills

Excellent communication skills

Active listening

Basic computer proficiency

Education

High School / Senior High School

Job description

Entry Level Call Center Agent Hiring - Immediate Start

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Government Mandated Benefits

Professional Development

Job Training, Professional Development

Join our team as a Customer Service Representative! You’ll assist customers via phone, email, and chat by addressing inquiries, providing product information, and resolving technical issues. We’re looking for individuals with excellent communication skills, strong listening abilities, and basic computer proficiency.

Main Responsibilities

Manage inbound calls and assist customers with account details, product inquiries, and order updates.

Clearly communicate company policies, available services, and account options to customers.

Assess customer concerns and provide effective troubleshooting in a professional and composed manner.

Resolve issues efficiently, with a focus on achieving first-contact resolution.

Keep customer records updated and ensure all interactions and account changes are properly documented.

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