Entry Level Call Center Agent Hiring - Immediate Start

Neksjob Philippines; Pasig; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines in Pasig is seeking an entry level Call Center Agent to join our customer service team. You’ll handle inquiries via phone, email, and chat, providing product information and basic technical assistance.

No prior experience is required; strong communication and listening skills and basic computer proficiency are enough. This is an on-site, full-time position with opportunities for training and development.

Qualifications

• No prior experience required.
• Excellent communication and listening skills.
• Basic computer proficiency required.

Responsibilities

• Manage inbound calls and assist customers with account details, inquiries, and order updates.
• Clearly communicate policies, services, and account options to customers.
• Assess concerns and provide troubleshooting in a professional manner.
• Resolve issues efficiently with a focus on first-contact resolution.
• Keep customer records updated and document interactions.

Skills

Communication

Active Listening

Basic Computer Skills

Education

High School Diploma

Job description

Entry Level Call Center Agent Hiring - Immediate Start

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Professional Development

Job Training, Professional Development

Join our team as a Customer Service Representative! You’ll assist customers via phone, email, and chat by addressing inquiries, providing product information, and resolving technical issues. We’re looking for individuals with excellent communication skills, strong listening abilities, and basic computer proficiency.

Main Responsibilities

Manage inbound calls and assist customers with account details, product inquiries, and order updates.

Clearly communicate company policies, available services, and account options to customers.

Assess customer concerns and provide effective troubleshooting in a professional and composed manner.

Resolve issues efficiently, with a focus on achieving first-contact resolution.

Keep customer records updated and ensure all interactions and account changes are properly documented.

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