Entry Level Call Center Agent Hiring - Immediate Start

Neksjob Philippines; Muntinlupa; On-site; PHP 167,000 - 290,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines in Muntinlupa is hiring an Entry Level Call Center Agent to support customers via phone, email, and chat. No experience required; high/senior high school diploma accepted; full-time, on-site position with immediate start.

You will handle inquiries, provide product information, troubleshoot basic issues, and document interactions. Team offers training, performance rewards, and opportunities for growth as you build customer service skills.

Qualifications

• No prior work experience required, fresh graduates considered.
• Strong communication and listening skills are essential.
• Basic computer skills and familiarity with common software.

Responsibilities

• Handle inbound calls, emails, and chats with customers.
• Explain products, answer questions, and resolve issues.
• Follow company policies and document interactions accurately.
• Aim for first-contact resolution and maintain up-to-date records.

Skills

Excellent communication

Active listening

Basic computer proficiency

Education

High school diploma

Job description

Entry Level Call Center Agent Hiring - Immediate Start

On-site - Muntinlupa No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Professional Development

Job Training, Professional Development

Join our team as a Customer Service Representative! You’ll assist customers via phone, email, and chat by addressing inquiries, providing product information, and resolving technical issues. We’re looking for individuals with excellent communication skills, strong listening abilities, and basic computer proficiency.

Main Responsibilities

Manage inbound calls and assist customers with account details, product inquiries, and order updates.

Clearly communicate company policies, available services, and account options to customers.

Assess customer concerns and provide effective troubleshooting in a professional and composed manner.

Resolve issues efficiently, with a focus on achieving first-contact resolution.

Keep customer records updated and ensure all interactions and account changes are properly documented.