Entry-Level Call Center Agent & Career Shifters - Apply Now

Neksjob Philippines; Pasig; Sur place; PHP 201 000 - 268 000; Plein temps

Avantages offerts par ce poste

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Résumé du poste

Neksjob Philippines is hiring a Customer Representative to assist customers by phone, email, and chat from our Pasig site. You will share product information, help with account details, and resolve technical issues with clear communication.

Strong listening and communication skills, plus basic computer proficiency, are essential. No prior experience is required for this full-time on-site role in Pasig.

Qualifications

• Great communication skills and ability to listen attentively.
• Basic computer skills and familiarity with common software.
• No prior experience required for this role.

Responsabilités

• Handle inbound phone calls regarding account details, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues in a calm, professional manner.
• Resolve concerns promptly, aiming to fix issues on the initial contact.
• Maintain clean and accurate records of all customer interactions and account changes.

Connaissances

Strong communication

Attentive listening

Basic computer skills

Formation

High School diploma

Description du poste

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Government Mandated Benefits

Professional Development

Job Training, Professional Development

Be part of our team as a Customer Representative Representatitive! You’ll assist customers across phone, email, and chat by handling inquiries, sharing product information, and resolving technical issues. Strong communication, attentive listening, and basic computer skills are essential for this role.

Main Responsibilities

Handle inbound phone calls regarding account details, product information, and order updates.

Explain company policies, service offerings, and account options clearly to clients.

Analyze and troubleshoot customer issues in a calm, professional manner.

Resolve concerns promptly, aiming to fix issues on the initial contact.

Maintain clean and accurate records of all customer interactions and account changes.

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