Enterprise OpEx Leader: Cross-Functional Improvement

Conduent; Philippines; Remote; PHP 900.000 - 1.800.000; Vollzeit

Zusammenfassung

Conduent seeks a seasoned Manager of Operational Excellence in the Philippines to drive enterprise improvements from problem framing to sustained delivery. You will lead cross-functional teams, conduct root-cause analyses, and craft governance models and playbooks to ensure measurable impact for clients and internal operations.

You will partner with senior leaders to develop business cases, test assumptions, and enable transformation initiatives while facilitating BAU handoff and capability

Qualifikationen

• Bachelor or higher degree in any field.
• Proven experience in managerial or operational-excellence roles.
• Certifications like Lean Six Sigma and project-management credentials are a plus.

Aufgaben

• Lead enterprise operational improvement from problem definition through execution.
• Provide objective assessment, root-cause analysis, governance, and design of operating models.
• Identify risks across quality, workforce, compliance, CX, and performance.
• Develop scalable playbooks, workflows, RACIs, and escalation paths.
• Translate findings into actions with owners, checkpoints, and adoption measures.
• Support executive decision-making and business-case development.

Kenntnisse

Analytical thinking

Problem solving

Cross-functional leadership

Project management

Verbal communication

Written communication

Ausbildung

Graduate/Bachelor's/Postgraduate degree in any field

Tools

Lean Six Sigma

Project Management Certification

Jobbeschreibung

Conduent seeks a seasoned Manager of Operational Excellence in the Philippines to drive enterprise improvements from problem framing to sustained delivery. You will lead cross-functional teams, conduct root-cause analyses, and craft governance models and playbooks to ensure measurable impact for clients and internal operations.

You will partner with senior leaders to develop business cases, test assumptions, and enable transformation initiatives while facilitating BAU handoff and capability