Employee Relations Specialist — Policy & Resolution

MangoJob- Recruitment Platform | Jobs & Hiring App; Pateros; On-site; PHP 300,000 - 600,000; Full time

Benefits offered by this job

Employee Recognition and Rewards

Anniversary Gifts

Holiday Gifts

Job summary

MangoJob- Recruitment Platform | Jobs & Hiring App is seeking an Employee Relations Officer in the Philippines to handle employee grievances, track cases, and support engagement activities. The role requires objectivity, strong documentation, and knowledge of local labor practices as part of fair policy application.

The candidate should have 2–4 years in employee relations/HR, with excellent interviewing and confidentiality skills to maintain trust and due process across the organization.

Qualifications

• Bachelor's Degree in HR, Psychology, Legal Management, or related field preferred
• 2–4 years of employee relations or HR generalist experience preferred
• Employee relations or HR operations experience
• Knowledge of Philippine labor practices and due process
• Strong interviewing, documentation, confidentiality, and conflict-resolution skills
• Able to remain objective in sensitive cases

Responsibilities

• Receive and document employee grievances, complaints, and workplace concerns
• Conduct or support fact-finding and case conferences
• Prepare notices, minutes, and disciplinary documentation
• Advise supervisors on consistent policy application
• Track cases and support employee engagement or conflict-resolution activities

Skills

Interviews

Documentation

Confidentiality

Conflict resolution

Education

Bachelor's Degree in HR/psychology/related

Job description

MangoJob- Recruitment Platform | Jobs & Hiring App is seeking an Employee Relations Officer in the Philippines to handle employee grievances, track cases, and support engagement activities. The role requires objectivity, strong documentation, and knowledge of local labor practices as part of fair policy application.

The candidate should have 2–4 years in employee relations/HR, with excellent interviewing and confidentiality skills to maintain trust and due process across the organization.