Employee Relations Specialist - Grievances & Policy

MangoJob- Recruitment Platform | Jobs & Hiring App; Mandaluyong; On-site; PHP 279,000 - 558,000; Full time

Benefits offered by this job

Anniversary Gifts

Holiday Gifts

Job summary

MangoJob- Recruitment Platform in the Philippines is seeking an Employee Relations Officer to manage employee concerns, workplace cases, and fair policy application. This on-site role in Mandaluyong requires 1-3 years of HR experience and a Bachelor's degree.

The successful candidate will document grievances, support investigations, prepare disciplinary documents, and advise supervisors on policy consistency while promoting fair treatment across the team.

Qualifications

• Bachelor's Degree in HR, Psychology, Legal Management, or related field preferred.
• 2–4 years of employee relations or HR generalist experience preferred.
• Knowledge of Philippine labor practices and due process.
• Strong interviewing, documentation, confidentiality, and conflict-resolution skills.
• Able to remain objective in sensitive cases.

Responsibilities

• Receive and document employee grievances, complaints, and workplace concerns.
• Conduct or support fact-finding and case conferences.
• Prepare notices, minutes, and disciplinary documentation.
• Advise supervisors on consistent policy application.
• Track cases and support employee engagement or conflict-resolution activities.

Skills

Interviewing

Documentation

Confidentiality

Conflict resolution

Education

Bachelor's degree in HR/psychology/legal management

Job description

MangoJob- Recruitment Platform in the Philippines is seeking an Employee Relations Officer to manage employee concerns, workplace cases, and fair policy application. This on-site role in Mandaluyong requires 1-3 years of HR experience and a Bachelor's degree.

The successful candidate will document grievances, support investigations, prepare disciplinary documents, and advise supervisors on policy consistency while promoting fair treatment across the team.