Employee Relations Manager (Familiar with Labor laws)

Connext Global Solutions Inc; Philippines; Presencial; PHP 900.000 - 1.700.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Perfect Attendance Bonus

Mid-year Bonus

Life insurance

HMO Insurance

Great company culture

Descripción de la vacante

Connext is seeking an Employee Relations Manager to drive HR business partnering, employee retention, and relations for a US client from the Philippines. The role focuses on proactive problem solving, leadership development, and strategic support for line leaders across units.

You will lead the HRBP team, ensure consistent practices, and address complex employee relations cases while guiding managers on due process and case handling.

Formación

• High-volume disciplinary experience and familiarity with labor laws.

Responsabilidades

• Partner with Directors and Operations Leaders to align HR priorities with operations.
• Drive performance management processes including goal setting and reviews.
• Lead and develop the HRBP team to strengthen capabilities in employee relations and retention.
• Ensure consistent HRBP practices and service delivery across units.
• Analyze attrition trends and implement retention strategies.
• Conduct regular retention reviews with leadership and create action plans.
• Lead employee listening activities to identify engagement opportunities.
• Oversee complex employee relations cases including disciplinary actions and investigations.
• Guide leaders on due process and case management.

Conocimientos

Employee relations

HRBP leadership

Retention strategy

Performance management

Descripción del empleo

Connext

Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

We are currently looking for an Employee Relations Manager (Familiar with Labor laws) HR Manager – Human Resources and People & Culture who will be working with Connext's Client in the United States of America.

What's in it for you?

• Perfect Attendance Bonus
• Mid-year Bonus!
• Competitive compensation
• Life insurance
• HMO Insurance
• Great company culture

What is the job?

The Employee Relations Manager is responsible for driving strategic HR business partnering, employee retention, and employee relations across assigned business units.

Responsibilities:

• Partner with Directors and Operations Leaders to align HRBP priorities and initiatives with operations priorities and problems.
• Partner with Operations Leaders to drive effective performance management, including goal-setting, performance reviews, and addressing underperformance.
• Lead and develop the HRBP team, strengthening capabilities in employee relations, retention, stakeholder management, and strategic HR support.
• Ensure consistent HRBP practices and service delivery across assigned business units.
• Lead proactive employee retention strategies by analyzing attrition trends and identifying employee retention risks.
• Conduct regular retention reviews with business leaders and establish measurable action plans.
• Lead employee listening activities, including milestone check-ins and focus group discussions, to identify engagement and retention opportunities.
• Oversee complex employee relations cases, including disciplinary actions, grievances, investigations, and terminations.
• Provide guidance to leaders on employee relations risks, due process, and appropriate case management.

Qualifications:

• These candidates have high-volume disciplinary experience: NTEs, admin hearings, the twin-notice rule, AWOL and attendance cases, and floor-level investigations. Many have handled SEnA conferences at DOLE. NLRC litigation exposure is mixed, because companies often hand that to external counsel. They are a strong fit for BPO culture and pace.