Employee Relations Associate - Investigations & Compliance

YTO EXPRESS; Pasay; On-site; PHP 279,000 - 502,000; Full time

Job summary

YTO EXPRESS in Metro Manila is seeking an HR professional to support employee relations. You will handle concerns, conduct initial fact-finding, gather information on cases, and assist in investigating disciplinary matters, policy violations, and attendance issues.

The role emphasizes preparing and maintaining documentation, issuing Notices to Explain, monitoring responses, and keeping confidential records.

Qualifications

• Bachelor's degree in Human Resources Management, Psychology, Business Administration, or a related field.
• 1–2 years of experience in Employee Relations or a related HR function preferred.
• Knowledge of basic HR practices and Philippine labor standards is an advantage.
• Experience handling employee concerns, investigations, or HR documentation preferred.
• Strong written and verbal communication skills.
• Excellent interpersonal and conflict-resolution abilities.
• Detail-oriented with strong documentation and organizational skills.
• Ability to handle confidential information with professionalism and discretion.
• Proficiency in Microsoft Word and Excel.

Responsibilities

• Handle and assist in resolving employee concerns, grievances, complaints, and workplace issues.
• Conduct initial fact-finding and gather relevant information regarding employee relations cases.
• Assist in investigating disciplinary cases, policy violations, attendance concerns, and other employee-related incidents.
• Prepare and maintain documentation for employee relations cases, including incident reports, notices, explanations, and case records.
• Assist in issuing Notices to Explain (NTE) and other disciplinary documents in coordination with HR personnel.
• Monitor employee responses and ensure proper submission and recording of documents.
• Coordinate with department heads, supervisors, and employees regarding employee relations concerns and case resolutions.
• Maintain confidential records of disciplinary actions and investigations.
• Provide guidance on company policies, procedures, and employee relations processes.
• Assist in counseling, coaching, and meetings related to performance, conduct, attendance, and workplace concerns.

Skills

Communication skills

Interpersonal & conflict-resolution

Detail-oriented

Documentation & organization

Independent coordination

MS Office (Word & Excel)

Education

Bachelor's degree in Human Resources Management

Bachelor's degree in Psychology

Bachelor's degree in Business Administration

Tools

Microsoft Office

Job description

YTO EXPRESS in Metro Manila is seeking an HR professional to support employee relations. You will handle concerns, conduct initial fact-finding, gather information on cases, and assist in investigating disciplinary matters, policy violations, and attendance issues.

The role emphasizes preparing and maintaining documentation, issuing Notices to Explain, monitoring responses, and keeping confidential records.