Email Chat Support Representative- Pioneer Account

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Medical reimbursement

Health Insurance

Incentives

Government mandated benefits

Job summary

A leading communication consultancy in the Philippines is looking for an Email Chat Support Representative for a pioneer account. The role involves non-voice customer service and data entry through chat and email. Candidates must have a high school diploma and no prior experience is required. This full-time position is on-site in Quezon City and offers medical reimbursement and health insurance.

Qualifications

• No experience required.
• Ability to engage in online communication.
• Strong attention to detail.

Responsibilities

• Provide customer support via chat and email.
• Maintain accurate data entry.
• Coordinate with customers and provide information.

Skills

Data entry

Customer service

Writing skills

Education

High School / Senior High School

Job description

Email Chat Support Representative - Pioneer Account

Caldwell Communications Consultancy Philippines

Location: On-site - Quezon City

Job Type: Full-time

Requirements: No Exp Required, High School / Senior High School

Job Description

Medical Reimbursement

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Responsibilities

• This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call centre) setting.
• Maintain data entry requirements by following data program techniques and procedures.
• Coordinate online with customers, either collecting or offering them information through a web-based chat program or via e‑mail.

Working Location

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• or other illegal situations.