Email Chat Support Representative

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 100,000 - 400,000; Full time

Job summary

A communications consultancy is seeking an Email Chat Support Representative to provide customer service through chat and email. The role requires maintaining data entry and coordinating with customers online. A high school diploma and English proficiency are necessary. This on-site position offers a salary of ₱15-30K monthly and includes various benefits, such as medical reimbursement and government-mandated benefits.

Benefits

Medical Reimbursement

Incentives

Government Mandated Benefits: 13th Month Pay, Employee Loan, Pag-IBIG Fund, Paid Holidays, Philhealth, SSS/GSIS

Qualifications

• High school diploma or equivalent required.
• Ability to communicate effectively in English.

Responsibilities

• Provide support through chat and email in a BPO setting.
• Maintain data entry requirements.
• Coordinate online with customers using web-based programs.

Skills

English language proficiency

Education

High School diploma or equivalent

Job description

Job Overview

Email Chat Support Representative – Caldwell Communications Consultancy Philippines

Location: 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines

Salary: ₱15-30K (Monthly)

Work type: On-site

Posted on: 24 September 2025

Responsibilities

• This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call centre) setting.
• Maintain data entry requirements by following data program techniques and procedures.
• Coordinate online with customers, either collecting or offering them information through a web-based chat program or via e-mail.

Qualifications

• High School diploma or equivalent (Full-time)
• English language proficiency

Benefits

• Medical Reimbursement
• Incentives
• Government Mandated Benefits: 13th Month Pay, Employee Loan, Pag-IBIG Fund, Paid Holidays, Philhealth, SSS/GSIS

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Additional Information

Caldwell Communications Consultancy Philippines

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