Email Chat Support Representative

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 167,400 - 334,800; Full time

Benefits offered by this job

Medical Reimbursement

Incentives

Government Mandated Benefits: 13th Month Pay, Employee Loan, Pag-IBIG Fund, Paid Holidays, Philhealth, SSS/GSIS

Job summary

A communications consultancy is seeking an Email Chat Support Representative to provide customer service through chat and email. The role requires maintaining data entry and coordinating with customers online. A high school diploma and English proficiency are necessary. This on-site position offers a salary of ₱15-30K monthly and includes various benefits, such as medical reimbursement and government-mandated benefits.

Qualifications

• High school diploma or equivalent required.
• Ability to communicate effectively in English.

Responsibilities

• Provide support through chat and email in a BPO setting.
• Maintain data entry requirements.
• Coordinate online with customers using web-based programs.

Skills

English language proficiency

Education

High School diploma or equivalent

Job description

Job Overview

Email Chat Support Representative – Caldwell Communications Consultancy Philippines

Location: 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines

Salary: ₱15-30K (Monthly)

Work type: On-site

Posted on: 24 September 2025

Responsibilities

• This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call centre) setting.
• Maintain data entry requirements by following data program techniques and procedures.
• Coordinate online with customers, either collecting or offering them information through a web-based chat program or via e-mail.

Qualifications

• High School diploma or equivalent (Full-time)
• English language proficiency

Benefits

• Medical Reimbursement
• Incentives
• Government Mandated Benefits: 13th Month Pay, Employee Loan, Pag-IBIG Fund, Paid Holidays, Philhealth, SSS/GSIS

Apply

Share

Additional Information

Caldwell Communications Consultancy Philippines

View jobs hiring

Important Notices

Sign In to Chat with Boss

Bossjob Safety Reminder: If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who has the following actions during your job search, please report it immediately: withholds your ID; requires you to provide a guarantee or collects property; forces you to invest or raise funds; collects illicit benefits; or other illegal situations.