Email Chat Support Associate - Content Moderator

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 167,400 - 334,800; Full time

Benefits offered by this job

Medical Reimbursement

Incentives

13th Month Pay

Employee Loan

Pag-Ibig Fund

Paid Holidays

Philhealth

SSS/GSIS

Job summary

A communications consultancy in Quezon City is looking for an Email Chat Support Associate. This full-time position involves data entry and customer support through chat and email, requiring English proficiency. The role offers training for beginners and various employee benefits including medical reimbursement and 13th month pay.

Qualifications

• Proficient in English language for chat and email communication.

Responsibilities

• Maintain data entry requirements by following data program techniques and procedures.
• Coordinate online with customers through chat or email.

Skills

English language proficiency

Team player

Education

Bachelor's degree

Job description

Email Chat Support Associate - Content Moderator

Caldwell Communications Consultancy Philippines

₱15-30K Monthly | On-site — Quezon City | Full-time | Bachelor | No Exp Required

Job Description

This is a non‑voice data‑entry and writing type of customer service or back‑end support job done through chat and e‑mail in a BPO (call centre) setting.

Responsibilities

• Maintain data entry requirements by following data program techniques and procedures.
• Coordinate online with customers, either collecting or offering them information through a web‑based chat program or via e‑mail.

Qualifications

English language proficiency. Team player.

Benefits

• Medical Reimbursement
• Incentives
• 13th Month Pay, Employee Loan, Pag‑Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

Working Location

135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines

Posted

26 November 2025

Contact

Daniel Cortez, HR Manager