Chat Support Agent

Caldwell Communications Consultancy Philippines; Mandaluyong; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Medical Reimbursement

Incentives

13th Month Pay

Employee Loan

Pag-Ibig Fund

Paid Holidays

PhilHealth

SSS/GSIS

Job summary

A communications consultancy is seeking a Chat Support Agent in Mandaluyong, offering a full-time position with no experience required. Responsibilities include non-voice customer service through chat and email, focusing on data entry and customer coordination. A Bachelor's degree is preferred, and the role provides various benefits, including medical reimbursement and 13th month pay. This job is ideal for those starting their career in customer service and offers a competitive salary of ₱20-30K per month.

Qualifications

• No experience required, but a Bachelor's degree is preferred.

Responsibilities

• Maintain data entry requirements by following data program techniques and procedures.
• Coordinate online with customers via chat and email.

Education

Bachelor's degree preferred

Job description

Chat Support Agent

Company: Caldwell Communications Consultancy Philippines

Salary: ₱20-30K/month

Location: Mandaluyong (On-site)

Employment: Full-time, No Exp Required, Bachelor's degree preferred

Job Description: Non-voice data-entry and writing type of customer service or back-end support job done through chat and email in a BPO setting.

Responsibilities

• Maintain data entry requirements by following data program techniques and procedures.
• Coordinate online with customers, either collecting or offering them information through a web-based chat program or via e-mail.

Benefits

• Medical Reimbursement
• Incentives
• 13th Month Pay
• Employee Loan
• Pag-Ibig Fund
• Paid Holidays
• PhilHealth
• SSS/GSIS

Posted on 01 December 2025