Email Campaign & Lifecycle Specialist

RELX Inc.; Philippines; On-site; PHP 300,000 - 600,000; Full time

Job summary

RELX Inc. seeks a Campaign & Marketing Support professional to assist regional teams with email campaigns, activating Eloqua assets, and building optimized customer journeys.

You will monitor performance and provide insights to improve the customer experience and achieve targets through best practices. You will create end-to-end email journeys, manage canvases, test assets, and deliver post-campaign reports.

Qualifications

• Bachelor's degree in any field; marketing-related preferred.
• 1–2 years in digital and campaign management.
• Knowledge of HTML/CSS is a plus.
• Strong stakeholder and project management skills.
• Understanding of customer life cycles.
• Experience creating a marketing plan or email calendar.
• Able to adapt to process improvements and changes.
• Willingness to learn AI tools for workflows.

Responsibilities

• Create email customer journeys and manage end-to-end campaign support.
• Activate campaign canvases based on customer lifecycles.
• Create standard emails using templates and content from marketing teams.
• Perform internal testing and quality checks against guidelines.
• Create and present post-campaign reports with insights and recommendations.
• Manage campaign calendars and timelines with turnaround times.
• Contribute to team initiatives, including process mapping and knowledge sharing.

Skills

Digital campaign management

Stakeholder management

Project management

HTML/CSS knowledge

Customer lifecycle understanding

Marketing planning

Email campaigns calendar

Agile/adaptability

Process improvement

Attention to detail

Communication skills

Team player

Learning AI tools

Education

Bachelor's degree

Job description

RELX Inc. seeks a Campaign & Marketing Support professional to assist regional teams with email campaigns, activating Eloqua assets, and building optimized customer journeys.

You will monitor performance and provide insights to improve the customer experience and achieve targets through best practices. You will create end-to-end email journeys, manage canvases, test assets, and deliver post-campaign reports.