Campaign Associate

RELX INC; Manila; On-site; PHP 420,000 - 660,000; Full time

Benefits offered by this job

Country-specific benefits

Job summary

RELX INC Manila delivers marketing automation support for global campaigns, focusing on email journeys and asset activation via Eloqua. The role requires collaboration across regions to optimize customer experiences through data-driven insights.

Responsibilities include end-to-end campaign support, testing, and timely execution, along with creating reports and improving processes. A Bachelor’s degree and strong communication skills are essential for success in a fast-paced environment.

Qualifications

• Bachelor's degree is required.
• Strong stakeholder management and project management skills.
• 1-2 years of experience in digital and campaign management; HTML/CSS knowledge is a plus.
• Good understanding of customer life cycles.
• Experience creating a marketing plan or email comms calendar.
• Able to adapt to process improvements and structural changes.
• Strong initiative to improve and optimize processes.
• Passion for developing projects and understanding of the marketing automation discipline.
• Friendly attitude and team player.
• Excellent organizational, written and oral communication skills.
• Attention to detail and ability to be self-directed.
• Willing to work on a flexible shift.
• Ability to quickly learn and apply enterprise AI tools.

Responsibilities

• Create email customer journeys and manage end-to-end email campaign support.
• Build and ensure timely activation of prescribed canvases based on customer lifecycles.
• Create standard emails using prescribed templates and content provided by the marketing teams.
• Perform internal testing and quality checks to ensure all assets follow the standard quality guidelines.
• Create and present post-campaign reports, highlighting campaign performance and insights/recommendations.
• Manage campaign calendars and timelines, ensuring compliance with established turnaround times.
• Contribute to team initiatives and projects, including process mapping and knowledge-sharing sessions.

Skills

Stakeholder management

Project management

Digital and campaign management

HTML/CSS knowledge

Customer life cycles

Marketing plan / email comms calendar

Process improvement

Marketing automation

Team player

Organizational skills

Written and oral communication

Attention to detail

Self-directed

Flexible shift

Enterprise AI tools

Education

Bachelor's degree

Tools

Eloqua

Job description

PHL-RE Shared Services-Manila

Full time

R118977

Job Summary:

Supports Campaign & Marketing Managers in multiple regions with email campaigns using either a straightforward approach or a holistic approach depending on the needs of the business. Handles the creation and activation of assets in Eloqua. Monitors the overall campaign performance to provide insights to business partners and to continuously improve customer experience. Helps build an optimized email campaign journey for customers and achieve targets through technical expertise and application of best practices.

Accountabilities:

• Create email customer journeys and manage end-to-end email campaign support.

• Build and ensure timely activation of prescribed campaign canvases based on customer lifecycles.

• Create standard emails using prescribed templates and content provided by the marketing teams.

• Perform internal testing and quality checks to ensure all assets follow the standard quality guidelines.

• Create and present post-campaign reports, highlighting campaign performance and insights/recommendations.

• Manage campaign calendars and timelines, ensuring compliance with established turnaround times.

• Contribute to team initiatives and projects, including process mapping and knowledge-sharing sessions.

Qualifications:

• Bachelor's degree holder

• Strong stakeholder management and project management skills

• 1-2 years of experience in digital and campaign management; HTML/CSS knowledge is a plus.

• Good understanding of customer life cycles

• Experience in creating a marketing plan or email comms calendar is an advantage

• Demonstrable experience in being agile and adapting to process improvements and other structural changes

• Strong ability to initiate improvement and identify opportunities to enhance current processes

• Passion to develop projects and understanding of the marketing automation discipline

• A friendly attitude and team player

• Excellent organizational, written and oral communication skills

• Attention to detail and ability to be self-directed

• Willing to work on a flexible shift depending on business needs

• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

• We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.