Email Campaign Specialist — Journeys & Insights

REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC.; Quezon City; On-site; PHP 446,000 - 670,000; Full time

Job summary

REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. is seeking a detail-oriented Campaign & Marketing Associate to support regional digital campaigns, build customer journeys in Eloqua, and optimize email flows.

The role emphasizes collaboration with marketing teams, timely asset activation, testing, and post-campaign insights. Candidates should have a bachelor's degree and 1–2 years in digital campaign management, with a willingness to adapt to shifting schedules.

Qualifications

• Bachelor's degree holder
• Strong stakeholder management and project management skills
• 1-2 years of experience in digital and campaign management; HTML/CSS knowledge is a plus
• Good understanding of customer life cycles
• Experience in creating a marketing plan or email comms calendar is an advantage
• Demonstrable experience in being agile and adapting to process improvements and other structural changes
• Strong ability to initiate improvement and identify opportunities to enhance current processes
• Passion to develop projects and understanding of the marketing automation discipline
• A friendly attitude and team player
• Excellent organizational, written and oral communication skills
• Attention to detail and ability to be self-directed
• Willing to work on a flexible shift depending on business needs
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives

Responsibilities

• Create email customer journeys and manage end-to-end email campaign support.
• Build and ensure timely activation of prescribed campaign canvases based on customer lifecycles.
• Create standard emails using prescribed templates and content provided by the marketing teams.
• Perform internal testing and quality checks to ensure all assets follow the standard quality guidelines.
• Create and present post-campaign reports, highlighting campaign performance and insights/recommendations.
• Manage campaign calendars and timelines, ensuring compliance with established turnaround times.
• Contribute to team initiatives and projects, including process mapping and knowledge-sharing sessions.

Skills

Stakeholder management

Project management

Campaign management

Marketing automation

Email marketing

Agile methodology

Attention to detail

Education

Bachelor's degree

Tools

HTML/CSS

Job description

REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. is seeking a detail-oriented Campaign & Marketing Associate to support regional digital campaigns, build customer journeys in Eloqua, and optimize email flows.

The role emphasizes collaboration with marketing teams, timely asset activation, testing, and post-campaign insights. Candidates should have a bachelor's degree and 1–2 years in digital campaign management, with a willingness to adapt to shifting schedules.