Senior Travel Advisor III: GDS Expert for Complex Bookings

JPMorgan Chase & Co.; Metro Manila; On-site; PHP 550,000 - 950,000; Full time

Job summary

JPMorgan Chase & Co. in Metro Manila seeks a Service Travel Advisor III to be the first point of contact for clients' travel needs, booking travel and ensuring a seamless experience.

You will resolve issues promptly, liaise with vendors, and apply knowledge of travel management protocols to translate complex requirements into manageable tasks. Develop proficiency with travel tech tools to optimize the process and exceed expectations.

Qualifications

• At least 2 years of GDS experience.
• Experience using travel management technology tools for bookings.
• Strong ability to manage external client relationships.
• Proven track record in resolving travel issues quickly.
• Analytical thinker who can break down complex travel needs.
• Attention to detail and commitment to service quality.

Responsibilities

• Fulfill travel booking requests, ensuring compliance with client preferences and policies.
• Address and resolve travel-related issues promptly with appropriate solutions.
• Maintain professional client relationships and anticipate needs to exceed expectations.
• Coordinate with vendors to ensure travel arrangements meet client requirements.
• Continuously update knowledge of industry practices and procedures to ensure high service level.

Skills

GDS

Travel management tools

Client relationships

Issue resolution

Analytical thinking

Detail orientation

Job description

JPMorgan Chase & Co. in Metro Manila seeks a Service Travel Advisor III to be the first point of contact for clients' travel needs, booking travel and ensuring a seamless experience.

You will resolve issues promptly, liaise with vendors, and apply knowledge of travel management protocols to translate complex requirements into manageable tasks. Develop proficiency with travel tech tools to optimize the process and exceed expectations.