EDI Quality Analyst - Healthcare Data & Growth Perks

iSupport Worldwide; Eastern Manila District; On-site; PHP 300,000 - 540,000; Full time

Benefits offered by this job

Free lunch meal, fruits, snacks andDrn

Onsite gym with a professional trainer

Annual fitness challenge up to Php 70,

Weekly engagement activities withPriz

Free upskilling academy

Job summary

iSupport Worldwide in the Philippines is seeking a motivated QA specialist to ensure quality of inbound and outbound EDI files (ANSI X12, 834, flat files) and resolve discrepancies. The ideal candidate has at least 1 year in QA or EDI and prior experience with international customers, with a strong eye for detail.

This role requires a bachelor's degree, familiarity with HIPAA EDI protocols, and the ability to work onsite in Ortigas on a shifting schedule.

Qualifications

• Bachelor's degree in any field.
• 1 year of QA experience.
• Experience in BPO/call center environment.
• Experience with EDI formats is a plus.
• Knowledge of US health insurance / 3rd party administrator is a plus.
• HIPAA EDI protocols knowledge.

Responsibilities

• Identify and report issues and opportunities for improvement.
• Develop and maintain EDI process documentation.
• Monitor EDI file processing for quality and troubleshoot issues.
• Monitor, track, and update data required for file transmission.
• Assist internal and external teams with file transaction queries.
• Participate in meetings as needed.
• Stay updated on US healthcare and EDI standards.
• Support a positive team environment.
• Perform special tasks as needed.

Skills

English communication skills

Detail-oriented

Planning and organizational skills

Teamwork and collaboration

Confidentiality

Education

Bachelor's degree

Tools

Microsoft Office

Job description

iSupport Worldwide in the Philippines is seeking a motivated QA specialist to ensure quality of inbound and outbound EDI files (ANSI X12, 834, flat files) and resolve discrepancies. The ideal candidate has at least 1 year in QA or EDI and prior experience with international customers, with a strong eye for detail.

This role requires a bachelor's degree, familiarity with HIPAA EDI protocols, and the ability to work onsite in Ortigas on a shifting schedule.