EDI Quality & Process Lead — Healthcare Standards

iSupport Worldwide; Manila; Presencial; PHP 893.000 - 1.228.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free lunch

Onsite gym

Weekly fitness activities

Upskilling academy

State-of-the-art facilities

Sleeping quarters

Descripción de la vacante

iSupport Worldwide is seeking an EDI Lead to oversee quality and processing of inbound and outbound EDI files (ANSI X12, 834, flat files, IEEE). You will ensure data accuracy, coordinate with vendors and carriers, and drive process improvements while maintaining documentation and standards.

The role requires 2–3 years in QA, 2–3 years with EDI formats, SQL experience, and familiarity with HIPAA EDI protocols, ideally supporting international customers in a US healthcare context.

Formación

• Bachelor's degree or equivalent; education and/or experience considered
• 2-3 years experience in quality assurance
• 2-3 years experience with EDI formats, including mapping new files
• 1-2 years experience with SQL
• Experience serving international customers; HIPAA EDI knowledge is a plus
• 3 years experience in US health insurance/customer service or related field is a plus
• Familiarity with US healthcare industry standards and EDI regulations is a plus
• Experience working with vendors and carriers on EDI implementations is a plus

Responsabilidades

• EDI Quality & File Processing: monitor quality, troubleshoot and resolve file issues
• Process Improvement & Documentation: identify issues, develop and maintain EDI docs and improvement plans
• Team Support & Collaboration: assist teams, participate in meetings, maintain positive work environment

Conocimientos

Detail-oriented

Planning & organizational skills

Interpersonal skills

Independent & team work

Educación

Bachelor's/College Degree in any field

Herramientas

Microsoft Office (Word, Excel, Teams, Outlook)

Descripción del empleo

iSupport Worldwide is seeking an EDI Lead to oversee quality and processing of inbound and outbound EDI files (ANSI X12, 834, flat files, IEEE). You will ensure data accuracy, coordinate with vendors and carriers, and drive process improvements while maintaining documentation and standards.

The role requires 2–3 years in QA, 2–3 years with EDI formats, SQL experience, and familiarity with HIPAA EDI protocols, ideally supporting international customers in a US healthcare context.