Ecommerce & Data Admin Support

enablesGROUP; Metro Manila; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Health & life insurance (Day 1)

22 leave credits

Career advancement

Company laptop

Office in Pasig

Profit-sharing after 5 years

In-house learning & development

Job summary

enablesGROUP in Ortigas, Pasig, PH, is hiring a back-office admin support for ecommerce operations across multiple brands. The role focuses on data mining, CRM upkeep, order processing, SEO content, and day-to-day admin tasks that keep the business running smoothly.

You’ll work with Shopify, Hubspot, Excel and Claude AI, generate reports, manage records, and assist with data-driven initiatives. The schedule is 6:00 AM to 3:00 PM PH time, onsite, Monday to Friday, with opportunities for learning

Qualifications

• Experience in ecommerce, data mining, and CRM management across multiple brands.
• Strong knowledge of Shopify, Hubspot and Claude AI.
• Solid SEO understanding with daily blog/content writing.
• Passion for data, reporting and improving processes.
• Excellent written and verbal English communication.
• Highly organized with strong time management.
• Comfortable in admin-focused role with low customer contact.

Responsibilities

• Data mine industries, demographics, and prospect lists across brands.
• Make minor website changes in Shopify.
• Write and publish daily SEO blog content.
• Maintain accurate records, customer databases, and order tracking.
• Update customer and contact records in Hubspot across brands.
• Review and process incoming bulk/corporate order lists and enter into systems.
• Handle recurring admin tasks (data entry, file organization, ad hoc reporting).
• Provide occasional back-up support for customer inquiries via email.
• Collaborate with marketing and operations teams on initiatives.

Skills

Data mining

CRM management

SEO content creation

English communication

Organization

Multibrand coordination

Tools

Shopify

Hubspot

Claude AI

Excel

Job description

Why Join enablesGROUP?

Since 2016, enablesGROUP has been on a mission: to deliver high-quality operations and outsourcing services to every client, big or small.

Fast forward to 2026, we’ve grown our global footprint to serve 100+ clients and expanded into 4 key industries. At enablesGROUP, you’re not just joining a company – you’re joining a community that values growth, learning, and success. Check us out at www.enablesgroup.com.

At enablesGROUP, you’re not just joining a company – you’re joining a community that values growth, learning, and success.

We have market leading engagement scores and invest heavily in your Learning and Development, with a specific focus on enhancing your ability to leverage AI in your daily tasks.

Our Perks & Benefits include:

• Comprehensive health and life insurance starting Day 1, covering 2 eligible dependents.

• 19 leave credits for vacation, emergencies, sick days

• Endless opportunities for career advancement with annual performance reviews and salary increases.

• Company-provided laptop to set you up for success.

• Convenient office location in Pasig, at the heart of Manila, accessible to all.

• Loyalty rewards: Employees celebrating 5 years could receive a profit-sharing scheme.

• In-house learning & development programs with access to the latest in AI and technology.

Job Title: Customer & Ecommerce Admin Support

Location: Ortigas, Pasig, PH

Work Schedule: Monday to Friday, 6:00 AM to 3:00 PM PH Time (Onsite)

JOB DETAILS

This is primarily a back-office, admin-focused role supporting eCommerce operations across multiple brands. It is not a customer-facing role, the focus is on data mining, CRM upkeep, order processing, SEO content, and day-to-day administrative tasks that keep the businesses running smoothly. You’ll work across key platforms such as Shopify and Hubspot, Excel and Claude AI with a strong interest in reporting and data to help drive business insights. You will have experience in collecting quality leads. You will take initiative, go above and beyond and deliver on KPI’s.

Key Responsibilities:

• Data mine key industries, target demographics, and prospect lists across multiple brands.

• Make minor website changes (content updates, product uploads, small edits) in Shopify.

• Write and publish SEO blog content on a daily basis to support organic growth across the brands.

• Maintain accurate records, customer databases, and order tracking.

• Maintain and update customer and contact records in Hubspot across all brands.

• Review and process incoming bulk/corporate order lists — check details for accuracy and enter them into the relevant systems.

• Handle a range of recurring administrative tasks (data entry, file/record organisation, ad hoc reporting) across all businesses.

• Provide occasional back‑up support for customer inquiries via email, a minor part of the role, not the main focus.

• Collaborate with the marketing and operations teams to support ongoing initiatives.

Key Requirements:

• Previous experience in eCommerce, data mining, and CRM management (ideally across multiple brands).

• Strong working knowledge of Shopify, Hubspot and Claude AI.

• Solid understanding of SEO principles, with experience writing blog/content copy on a regular (daily) cadence.

• Passion for data, reporting, and improving business processes.

• Excellent written and verbal English communication skills.

• Comfortable in a heavily admin-focused, low customer-contact role, and able to manage separate workflows across multiple distinct brands.

• Highly organized, with strong attention to detail and time management.

• Tech‑savvy and comfortable learning new tools quickly.

• Able to work during Australian business hours.