E-commerce & Social Media Executive

NEW LIFE TECH PTE. LTD.; Santo Niño 1st; On-site; PHP 1,373,000 - 2,471,000; Full time

Job summary

NEW LIFE TECH PTE. LTD. is seeking an E-commerce & Social Media Executive to manage Shopee and TikTok stores, handle listings, pricing, vouchers, and campaigns while growing social media engagement.

You will respond to customers, support live selling, and create product photos and short videos for our platforms. You will coordinate with our technicians for product queries, track performance, and prepare weekly reports with improvement ideas.

Qualifications

• At least 2 years of hands-on experience running online stores on major e-commerce platforms.
• Experience managing social media accounts for a business with measurable results.
• Organized and detail-oriented with prices, stock and orders.
• Patient, responsible and honest.
• Interest in laptops/technology is a plus.
• Experience shooting and editing short videos (CapCut) is advantageous.

Responsibilities

• Run our online stores on major e-commerce platforms such as Shopee and TikTok: listings, pricing, vouchers, promotions and campaigns
• Manage our social media accounts: plan and post content, reply to comments and messages, and grow followers and engagement
• Reply to customer chats and reviews on the platforms, and pass technical questions to our technicians
• Support live-selling sessions with our team
• Take product photos and simple short videos of our laptops for the online stores and social media
• Track sales, ad spend and performance, and share a simple weekly report with ideas to improve
• Work with the team to keep stock and listings accurate (each refurbished laptop is a unique unit)

Skills

Social media management

Customer service

Attention to detail

Learning mindset

Video shooting basics

Tools

CapCut

Job description

E-commerce & Social Media Executive (Shopee / TikTok /Social Media)

| S$2,500 – S$4,500 per month | Full-time

About Us

We are active on major e-commerce platforms in Singapore, with many years of professional experience in second-hand computers. We refurbish and sell quality business laptops, including Lenovo ThinkPad, Dell Latitude and HP EliteBook, online and from our shop. We are moving into a bigger space and growing our online team.

Job Responsibilities

• Run our online stores on major e-commerce platforms such as Shopee and TikTok: listings, pricing, vouchers, promotions and campaigns
• Manage our social media accounts: plan and post content, reply to comments and messages, and grow followers and engagement
• Reply to customer chats and reviews on the platforms, and pass technical questions to our technicians
• Support live-selling sessions with our team
• Take product photos and simple short videos of our laptops for the online stores and social media
• Track sales, ad spend and performance, and share a simple weekly report with ideas to improve
• Work with the team to keep stock and listings accurate (each refurbished laptop is a unique unit)

Requirements

• At least 2 years of hands-on experience running online stores on major e-commerce platforms (such as Shopee and TikTok), including listings, promotions and ads
• Experience managing social media accounts for a business, with examples of results you have achieved
• Organized and careful with details such as prices, stock and orders
• Patient with customers, responsible and honest
• Keen to learn; an interest in laptops and technology is a plus
• An advantage: experience shooting and editing short videos (for example with CapCut). Feel free to share samples of your work.