E-Commerce Sales Associate

DREAMDEPOT CONSUMER GOODS TRADING; Parañaque; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Competitive salary package

Performance incentives

Government-mandated benefits

Opportunities for training and career

Job summary

DREAMDEPOT CONSUMER GOODS TRADING is seeking a motivated E-Commerce Sales Associate to join our team in Paranaque City. You will assist customers, process online orders, and help maintain a positive shopping experience across our online platforms.

Responsibilities include responding to inquiries, coordinating with warehouse, processing orders, and supporting promotional activities to help hit sales targets and customer satisfaction goals.

Qualifications

• At least high school level education or equivalent.
• Experience in sales or customer service is an advantage but not required.
• Good communication and interpersonal skills.
• Basic computer literacy and familiarity with online platforms.
• Willing to learn and work in a fast-paced environment.
• Reliable, organized, and customer-focused.

Responsibilities

• Respond to customer inquiries through chat, social media, and other online channels.
• Process and monitor customer orders.
• Assist customers with product information and order concerns.
• Coordinate with warehouse and logistics teams regarding deliveries.
• Help maintain accurate records of orders and customer transactions.
• Support promotional and sales activities on various online platforms.
• Contribute to achieving team sales targets and customer satisfaction goals.

Skills

Customer service

Sales

Communication skills

Basic computer literacy

Teamwork

Education

High School diploma or equivalent

Job description

Job Description

We are looking for a motivated and customer-oriented E-Commerce Sales Associate to join our team. The successful candidate will assist customers, process online orders, and help maintain a positive shopping experience across our e-commerce platforms.

Key Responsibilities:

• Respond to customer inquiries through chat, social media, and other online channels.




• Process and monitor customer orders.




• Assist customers with product information and order concerns.




• Coordinate with warehouse and logistics teams regarding deliveries.




• Help maintain accurate records of orders and customer transactions.




• Support promotional and sales activities on various online platforms.




• Contribute to achieving team sales targets and customer satisfaction goals.

Qualifications:

• At least High School Graduate, Senior High School Graduate, or College Level.




• Experience in sales, customer service, retail, or e-commerce is an advantage but not required.




• Good communication and interpersonal skills.




• Basic computer literacy and familiarity with online platforms.




• Willing to learn and work in a fast-paced environment.




• Reliable, organized, and customer-focused.

Benefits:

• Competitive salary package




• Performance incentives




• Government-mandated benefits




• Opportunities for training and career growth

Employment Type: Full-time

Work Location: [Paranaque City]