eCommerce Associate

Techdynamics OPC; Taguig; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading e-commerce company in Taguig is seeking a detail-oriented E-Commerce Associate to manage product listings and enhance customer satisfaction across digital platforms. The ideal candidate will have experience in e-commerce, strong organizational skills, and a customer-focused mindset. This role offers a full-time position with opportunities for growth in a dynamic team environment.

Qualifications

• Proven experience in e-commerce or a similar role.
• Proficiency with e-commerce platforms and tools.
• Strong organizational skills and attention to detail.
• Excellent communication skills and customer-focused mindset.
• Ability to analyze data and draw actionable insights.
• Familiarity with digital marketing concepts is a plus.

Responsibilities

• Manage and update product listings on e-commerce platforms.
• Respond promptly to customer inquiries and resolve issues to ensure satisfaction.
• Monitor inventory levels and coordinate restocking as needed.
• Assist in the development and execution of online marketing campaigns and promotions.
• Analyze e-commerce data to identify sales trends and opportunities.
• Maintain website functionality, ensuring a seamless user experience.

Skills

E-commerce experience

Proficiency with e-commerce platforms

Strong organizational skills

Excellent communication skills

Data analysis

Digital marketing concepts

Job description

We are seeking a detail-oriented and proactive E-Commerce Associate to join our dynamic team. The ideal candidate will manage product listings, oversee online operations, and enhance customer satisfaction across our digital platforms.

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Responsibilities

• Manage and update product listings on e-commerce platforms.
• Respond promptly to customer inquiries and resolve issues to ensure satisfaction.
• Monitor inventory levels and coordinate restocking as needed.
• Assist in the development and execution of online marketing campaigns and promotions.
• Analyze e-commerce data to identify sales trends and opportunities.
• Maintain website functionality, ensuring a seamless user experience.

Qualifications

• Proven experience in e-commerce or a similar role.
• Proficiency with e-commerce platforms and tools.
• Strong organizational skills and attention to detail.
• Excellent communication skills and customer-focused mindset.
• Ability to analyze data and draw actionable insights.
• Familiarity with digital marketing concepts is a plus.

Job Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service
• Industry: Wholesale

Taguig, National Capital Region, Philippines