E-commerce and Store Operations Associate

Ecoingenuity Inc.; Pasig; On-site; PHP 279,000 - 390,600; Full time

Job summary

A growing e-commerce company is seeking an individual to manage online orders and customer relationships in Pasig City. The role involves executing e-commerce campaigns, analyzing sales data, and enhancing online presence. Ideal candidates have 1-2 years of relevant experience, excellent communication skills, and are detail-oriented. Basic Adobe Photoshop skills are a plus. Fully vaccinated applicants preferred.

Qualifications

• At least 1-2 years work experience in e-commerce or online management.
• Must reside in Pasig City or nearby.

Responsibilities

• Process website orders and manage online accounts.
• Lead e-commerce campaigns and product merchandising.
• Monitor daily sales and strategize to meet targets.

Skills

Excellent communication

Interpersonal skills

Adobe Photoshop (Basic)

Flexibility

Detail-oriented

Job description

Responsibilities

• Process all online mall and website orders
• Online accounts management and set-up
• Customer relationship management
• Study website and online mall analytics to perform appropriate changes and improvements
• Set the landing pages, product information, checkout options, and all other pertinent website and online mall layout to ensure their visual appeal, accuracy, and ease of use
• Inventory management
• Evaluate fast- and slow-moving products weekly
• Maintain open communication with online platform partners on merch mix and assortment, promo ideas and activities, and special event programs participation
• Ensure the rollout of website and online mall changes
• Inspect and upload customers’ product reviews
• Build the online presence of our website and online malls
• Handles product listings in all the marketplaces
• Monitor daily sales of the handled stores and help in strategizing to reach company targets
• Plans and leads the execution of e-commerce campaigns on all platforms
• Develops and leads the execution of product merchandising display, store decorations, and e-commerce related promotions
• Leads in initiating collections, bundles, and promotions to generate traffic and increase discoverability of products
• Gathers and analyzes sales and promotions data
• Stockists and bazaar management
• Assist in other departments

Qualifications

• At least 1-2-years work experience in the same field of work
• Excellent communication and interpersonal skills
• Flexible and Detail-oriented
• Loves the Philippines
• Adobe Photoshop Skills (Basic)
• Fully Vaccinated
• Lives in Pasig City or near Pasig office