Retail Sales Associate

Cubed Technologies Solutions Phils Inc.; Manila; On-site; PHP 223,200 - 334,800; Full time

Job summary

A technology and e-commerce services company is seeking a Sales and Customer Service Representative in Manila. The ideal candidate will have a Bachelor's degree and experience in online store operations. Responsibilities include achieving sales quotas, providing exceptional customer service, and managing E-Commerce inventory. Must be willing to work flexible hours.

Qualifications

• Experience in handling online store operations.
• Ability to create selling strategies.
• Willingness to work flexible hours including weekends.

Responsibilities

• Achieve monthly sales quota.
• Provide customer service and conflict resolution.
• Fulfill orders from E-Commerce platforms.

Skills

Excellent communication skills

Customer service skills

Marketing strategy creation

Education

Bachelor's/College Degree in Business

Job description

Responsibilities

• Able to achieve monthly sales quota
• Perform live selling to shopping platforms
• Ensure quality on providing customer service and conflict resolution
• Provide timely responses to all inquiries sent to all platforms of the company
• Provide excellent customer service through chat software and emails
• Come up with content like descriptions and photos for the posts
• Contact and negotiate with clients to address inquiries and store improvement
• Fulfill all orders garnered from all E-Commerce platforms
• Help provide sales report for all platforms
• Assist with the Inventory Management of the stocks allocated for E-Commerce Department

Qualifications

• Candidate must possess at least Bachelor's/College Degree in Business
• Studies/Administration/Management, Commerce, Mass Communications or equivalent.
• We also consider undergraduates who have previous related experience.
• Must have experience in handling online store operations (both Lazada and Shopee plus other online selling platforms)
• Excellent communication skills and customer service skills
• Marketing mind and good in creating selling strategies.
• Able to handle customers well.
• Mon to Saturday schedule but should be willing to work on Sundays and Holidays if needed
• Willing to work in Malate, Manila