E-Commerce Channel Manager

Suyen Corporation; Taguig; On-site; PHP 1,400,000 - 2,000,000; Full time

Job summary

Suyen Corporation is seeking an experienced E-Commerce Channel Manager to lead our online ecosystem across Lazada, Shopee, Zalora, TikTok Shop, Shopify, and more. You will own multi-brand e-commerce strategies, drive sales targets, and lead a cross-functional team of Account Managers, Operations, CS and Creative/Production staff.

The role emphasizes data-driven decision making, use of Google Analytics and platform tools to optimize campaigns, product uploads, and customer experiences, while

Responsibilities

• Oversee the end-to-end management of the eCommerce department, including official brand stores on major platforms (Lazada, Shopee, Zalora, TikTok Shop, Shopify, etc.). Direct Account Managers, Operations, CS Representatives, and Creative/Production teams (Photographers and Graphic Artists).
• Act as the primary lead for big-picture e-commerce initiatives, bridging the gap between platform partners, internal brand managers, and cross-functional teams.
• Forecast, track, and report on key metrics across all platforms. Utilize Google Analytics and platform tools to analyze campaign KPIs, drive sales objectives, and turn raw data into strategic insights for executive stakeholders.
• Formulate and execute aggressive sales plans for mega campaign dates based on brand visibility, audience size, and marketplace trends.
• Identify operational bottlenecks in marketplaces to optimize product uploads, streamline customer touchpoints, and continuously refine existing digital retail processes.
• Liaise seamlessly across internal teams (Marketing, Supply Chain, IT, Merchandising) to ensure timely execution of platform solutions and unified brand experiences.

Job description

At Suyen Corporation, we don’t just follow retail trends—we set them. As a powerhouse behind some of the Philippines' most iconic fashion, lifestyle, and beauty brands, we are constantly expanding our digital footprint.

We are looking for a dynamic, results-driven E-Commerce Channel Manager to spearhead our E-Commerce division. In this pivotal role, you will take full ownership of our online ecosystem across top marketplaces, drive multi-brand strategies, and lead a high-performing cross-functional team to new heights. If you are a visionary project manager, a master of data, and a passionate leader ready to shape the future of omnichannel retail, we want you on our team!

What You Will Do (Key Responsibilities)

• Department & Operations Leadership: Oversee the end-to-end management of the eCommerce department, including official brand stores on major platforms (Lazada, Shopee, Zalora, TikTok Shop, Shopify, etc.). Direct Account Managers, Operations, CS Representatives, and Creative/Production teams (Photographers and Graphic Artists).
• Strategic Project Lead: Act as the primary lead for big-picture e-commerce initiatives, bridging the gap between platform partners, internal brand managers, and cross-functional teams.
• Performance & Data Analytics: Forecast, track, and report on key metrics across all platforms. Utilize Google Analytics and platform tools to analyze campaign KPIs, drive sales objectives, and turn raw data into strategic insights for executive stakeholders.
• Campaign & Sales Planning: Formulate and execute aggressive sales plans for mega campaign dates based on brand visibility, audience size, and marketplace trends.
• Process Improvement & Solution Delivery: Identify operational bottlenecks in marketplaces to optimize product uploads, streamline customer touchpoints, and continuously refine existing digital retail processes.
• Cross-Functional Collaboration: Liaise seamlessly across internal teams (Marketing, Supply Chain, IT, Merchandising) to ensure timely execution of platform solutions and unified brand experiences.