E-Commerce And Store Operations Associate

Philippines; Metro Manila; In loco; PHP 279.000 - 391.000; Tempo pieno

Descrizione del lavoro

Philippines is seeking an e-commerce administrator to manage online orders, accounts, and CRM across multiple platforms. You will analyze website analytics to improve layout, product pages, and promotions, while coordinating with partners on campaigns and inventory.

This role requires onsite work in Pasig, with cross-functional collaboration to support company targets. Responsibilities include managing listings, monitoring daily sales, and developing merchandising displays to attract customers

Competenze

• At least 1–2 years work experience in the field.
• Excellent communication and interpersonal skills.
• Flexible and detail-oriented mindset.
• Loves the Philippines.
• Fully vaccinated against illnesses.

Mansioni

• Process all online mall and website orders.
• Manage online accounts and setup.
• Customer relationship management.
• Study analytics to guide changes and improvements.
• Set landing pages, product info, and checkout options for visual appeal and usability.
• Inventory management and weekly evaluation of fast/slow-moving items.
• Coordinate with online platform partners on merch mix, promos, and events.
• Roll out website and online mall changes.
• Inspect and upload customer reviews.
• Build online presence of website and malls.
• Handle product listings across marketplaces.
• Monitor daily sales and strategize to hit targets.
• Plan and lead e-commerce campaigns across platforms.
• Lead merchandising displays and promotions for online channels.
• Initiate collections, bundles, and promotions to boost traffic.
• Analyze sales and promotions data.
• Stockists and bazaar management.
• Assist other departments.

Conoscenze

Communication skills

Interpersonal skills

Detail-oriented

Flexible

Fully Vaccinated

Strumenti

Adobe Photoshop

Descrizione del lavoro

Responsibilities

• Process all online mall and website orders
• Online accounts management and set-up
• Customer relationship management
• Study website and online mall analytics to perform appropriate changes and improvements
• Set the landing pages, product information, checkout options, and all other pertinent website and online mall layout to ensure their visual appeal, accuracy, and ease of use
• Inventory management
• Evaluate fast- and slow-moving products weekly
• Maintain open communication with online platform partners on merch mix and assortment, promo ideas and activities, and special event programs participation
• Ensure the rollout of website and online mall changes
• Inspect and upload customers' product reviews
• Build the online presence of our website and online malls
• Handles product listings in all the marketplaces
• Monitor daily sales of the handled stores and help in strategizing to reach company targets
• Plans and leads the execution of e-commerce campaigns on all platforms
• Develops and leads the execution of product merchandising display, store decorations, and e-commerce related promotions
• Leads in initiating collections, bundles, and promotions to generate traffic and increase discoverability of products
• Gathers and analyzes sales and promotions data
• Stockists and bazaar management
• Assist in other departments

Qualifications

• At least 1-2-years work experience in the same field of work
• Excellent communication and interpersonal skills
• Flexible and Detail-oriented
• Loves the Philippines
• Adobe Photoshop Skills (Basic)
• Fully Vaccinated
• Lives in Pasig City or near Pasig office
• Experience: 1-3 Yrs Exp